Privacy Policy

Last Updated: July 13, 2025

1. Introduction

Welcome to Cloudcognoscente ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://cloudcognoscente.com and use our services.

We are committed to protecting your privacy and ensuring transparency about our data practices.

2. Information We Collect

2.1 Information You Provide

  • Account Information: When you create an account through Auth0, we collect information from your chosen authentication provider (Google, GitHub, LinkedIn)
  • Profile Information: Name, email address, and profile picture from your social authentication provider
  • Communication: Information you provide when contacting us or participating in interactive features

2.2 Information Automatically Collected

  • Analytics Data: We use Cloudflare Web Analytics (privacy-first) to collect anonymous usage statistics
  • Technical Information: IP address, browser type, device information, and access times
  • Usage Data: Pages visited, time spent on site, and interaction patterns

3. How We Use Your Information

We use the collected information for:

  • Providing and maintaining our services
  • User authentication and account management
  • Personalizing your experience
  • Improving our website and services
  • Communicating with you about updates and features
  • Ensuring security and preventing fraud
  • Complying with legal obligations

4. Third-Party Services

4.1 Authentication (Auth0 by Okta)

We use Auth0 for secure authentication. Auth0's privacy policy governs the collection and use of information during the authentication process. Visit Auth0's Privacy Policy for details.

4.2 Analytics (Cloudflare)

We use Cloudflare Web Analytics, which is privacy-first and GDPR compliant. This service provides anonymous usage statistics without tracking individual users. Learn more at Cloudflare's Privacy Policy.

4.3 Hosting (Netlify)

Our website is hosted on Netlify. Netlify may collect certain technical information for hosting purposes. Review Netlify's Privacy Policy for details.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share information in the following circumstances:

  • Service Providers: With trusted third-party services (Auth0, Cloudflare, Netlify) as described above
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

6. Data Security

We implement appropriate security measures to protect your information:

  • SSL encryption for all data transmission
  • Secure authentication through Auth0
  • Regular security assessments
  • Limited access to personal information

7. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request information about the data we hold about you
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your data in a portable format
  • Opt-out: Unsubscribe from communications

To exercise these rights, please contact us using the information provided below.

8. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. Account information is retained until you delete your account or request deletion.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

10. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the information immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on this page and updating the "Last Updated" date.

12. Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us:

13. GDPR Compliance

If you are located in the European Union, you have additional rights under the General Data Protection Regulation (GDPR):

  • Right to be informed about data processing
  • Right of access to your personal data
  • Right to rectification of inaccurate data
  • Right to erasure ("right to be forgotten")
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Rights related to automated decision-making